Atlanta Hotel at CNN Center
Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.
Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.
To provide the appropriate billings and back up data of the Hotel's functions booked by the Banquet and Sales Departments. Handling of account(s) through settlement and guest satisfaction.
Daily handling and resolution of check out with balance accounts.
Maintain neat and organized billing files.
Insure that all billings go out with supporting backup for all charges.
Audit all banquet charges as well as miscellaneous charges that are posted to master accounts for accuracy.
Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis.
Maintain a billing control log sheet for all billings, indicating the name, account number, and date billed.
Daily account receivable transfer via computer to corporate accounting.
Forward group advance deposits received by accounting to reservations for posting.
Handle all customer inquiries in a timely, efficient manner.
Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.
Insure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed.
Maintain files for completed customer service work.
Attend all pre-con meetings for special billing instructions.
Maintain open communication with all departments.
Previous hotel experience preferred
High diploma or equivalent
Prior receivables and/or accounting experience preferred.
Must be proficient in Excel, Outlook and other general computer skills
Must be able to communicate with internal and external guests
Must be able to work Monday- Friday with the occasional weekend
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