• Room Attendant (Housekeeper)| Full Time

    Job Locations US-CA-Carlsbad
    Posted Date 1 month ago(7/9/2019 11:42 AM)
    Requisition ID
    2019-37658
    # of Openings
    2
    Category (Portal Searching)
    Housekeeping
  • Location

    La Costa Resort and Spa

     

    La Costa

     

    Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

     

    Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

    Job Description

    SUMMARY   Complete all assignments to meet Omni Hotels Standards

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

     

    1. Complete and average of 14 credits daily (this may be reduced to 13 credits in the summer based on business mix and occupancy).
    2. Keep assigned carts and closets well organized.
    3. Document time in and out of each room.
    4. Punch in the updated room status of each room.
      1. VD = the room is vacant and dirty.
      2. VC = the room is cleaned but not ready for occupancy. It needs further inspection.
      3. VI = you have cleaned and inspected your room. It is ready for occupancy by the guest. (This code only for use by authorized Room Attendants who have a high score of their room inspections)
      4. OC=occupied clean
    5. Clean rooms to Omni standard ensuring each room is complete and ready for a guest and/or VIP to occupy.
    6. Help other room Attendants when asked by supervisor.
    7. Reports all discrepancies in room status to supervisor or call into Desk.
    8. Sweep patios.
    9. Follow Lost and Found Procedures. Report all items left behind by guests to the Housekeeping Coordinator.  Leave the item in the room for pickup by Loss Prevention. Never remove an item that is left behind in a guest room unless told to do so by a Supervisor, Manager or Coordinator. Please stay with valuable items until the item is picked up by Loss Prevention. If you are uncertain if an item you find is a lost and found item, ensure that you ask a Manager. Ensure all other Lost and Found procedures are followed.

     

    NON-ESSENTIAL FUNCTIONS include the following.

    1. Perform duties of a Common Area employee.

    Qualifications

    QUALIFICATIONS, EDUCATION and/or EXPERIENCE

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    • Previous hotel experience and bilingual, English and Spanish preferred.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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