• Bellperson / Doorperson

    Job Locations US-TX-Frisco
    Posted Date 1 month ago(7/5/2019 8:55 AM)
    Requisition ID
    2019-37561
    # of Openings
    1
    Category (Portal Searching)
    Front Office Operations
  • Location

    OMNI_Frisco_WestView

    The new Omni Frisco Hotel is more than just the official hotel of the Dallas Cowboys, it’s the new social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.

     

    The brand new, multi-use campus in development with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire development is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.

     

    Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the new Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.

     

    The brand new, upscale Omni Frisco Hotel embodies true Texas charm and sophistication.

    Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.

     

    Job Description

     

    The Bellperson/Doorperson Represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.

    Responsibilities

    • Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
    • Engages the guest to provide superior guest service.
    • Ensures the valets are staged to maximize the guest experience.
    • Manages the traffic at the front of the hotel.
    • Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
    • Conduct key audit with the Valet Attendant at the end of each shift.
    • Maintains the cleanliness of the front of the hotel.
    • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
    • Loads the baggage in the cars or taxis for departing guests
    • Maintains a clean and orderly appearance of the work area at all times.

    Qualifications

    • Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
    • Excellent grooming and body language to represent the brand
    • Ability to multi-task
    • Ability to work outdoors in all weather conditions
    • Ability to lift 50 lbs frequently and work on feet entire shift
    • Must be able to drive manual and automatic transmission
    • Must have a valid driver’s license
    • Must be 21 years old or older
    • Must have an excellent driving record (less than 2 moving violations in the last two years)

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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