• Security Officer - Entry Level

    Job Locations US-NH-Bretton Woods
    Posted Date 2 months ago(7/1/2019 1:00 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Loss Prevention
  • Location

    Mount Washington Hotel


    Mt Washington


    As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

    Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

    Job Description

    The role of the loss prevention officer is to ensure that the hotel guest, associates, and hotel property are maintained in a safe and secure environment


    • Performs Loss Prevention rounds of the hotel as follows:
    1. All restaurants
    2. All lobby areas and the Associates Entrance Garage
    3. Convention Center/Presidential Wing
    4. All guest floors
    5. Executive Offices
    6. Service levels. (Heart of the House areas)


    • Visits all locations requiring special attention as frequently as required.


    • Responds immediately to those emergency incidents and Loss Prevention requests to which is assigned.


    • Ensures maximum guest, associates, and hotel safety and Loss Prevention at all times.


    • Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures.


    • Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Loss Prevention procedures.


    • Performs duties as assigned by the Loss Prevention Manager, Director of Rooms and responds to direction from any Executive Committee member or Assistant Manager.


    • Creates and maintains the highest standards of Loss Prevention at all times, being professional in attitude, appearance, and application.


    • Checks associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel.  Collects all package passes and inspects parcels taken from the hotel. ( to be implemented)


    • Monitors the Loss Prevention of the receiving dock. ( when applicable)


    • Confiscates all unauthorized parcels etc., and notifies the Loss Prevention Manager and the appropriate department head.


    • Monitors heart of house/subway as much as possible to ensure only associates are permitted. Any Salesmen, job applicants or vendors need to have approval from departmental leader to enter building through the heart of the house-otherwise those individuals should use the front entrance. EXCEPTION: Job applicants should always use the side entrance to the ASC corridor.


    Must be able to work a flexible schedule including nights, weekends and holidays.

    Must be able to stand for long periods of time.

    Must be 21 years of age or older. 

    Must have excellent interpersonal skills, organizational skills and oral communication skills.

    Must be able to successfully pass a pre-employment drug screen.




    Omni Hotels and Resorts is an Equal Opportunity Employer. 


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