• Catering Sales Manager

    Job Locations US-PA-Bedford
    Posted Date 1 month ago(4/16/2019 3:56 PM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
  • Location

    Bedford Springs Resort


    Bedford Springs


    Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year.

    Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.

    Job Description

    The Catering Sales Manager will be responsible for ensuring booked affairs are in compliance with property policy while maintaining high standards of quality and efficiency.  Maintaining optimum guest satisfaction and meeting or exceeding overall profitability objectives


    • Proactively sell, contract, plan, detail, and execute catering bookings to include weddings and local/social events
    • Exceed all individual booking goals.
    • Develop an individual marketing plan to exceed booking goals. Assist with department’s marketing efforts as they pertain to weddings and catering events.
    • Exceed the weekly 5-10-15 sales requirements of face-to-face appointments, key account touch points, and prospecting calls.
    • Proactively encourage meeting planners to complete the online survey and assist with achieving the department’s overall scores
    • Coordinate meeting space, audio visual, culinary, beverage, outside rentals/vendors, and all event-related specifics through BEOs and resumes. Upsell to maximize the revenues in each of these areas.
    • Along with the Catering Department, create profitable menus.
    • Conduct site inspections, conference calls, and pre- and post-event meetings when necessary.
    • Serve as the main liaison between the resort and client; proactively ask questions and communicate information where necessary. Take accountability for the group’s entire stay at the resort.
    • On conclusion of all events, review final bill and overall event evaluation with planner to ensure guest satisfaction.
    • Attend wedding trade shows and other related industry events.
    • Participate in Omni-sponsored programs (OST meetings, OSC cards, AES survey, Omni Circle initiatives, etc.).
    • Other duties as assigned by Director of Sales and Marketing and/or Director of Catering & Conference Services


    • High school diploma or equivalent.
    • College degree and related work experience preferred.
    • Working knowledge of a hotel or resort.
    • 1 – 2 years previous experience in the hospitality industry, preferably in catering sales.
    • Highly developed communication and sales skills.
    • Computer literate in Microsoft Word, Publisher and able to learn the Delphi system.


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