• Night Audit Manager

    Job Locations US-TX-Houston
    Posted Date 1 month ago(3/18/2019 10:59 AM)
    Requisition ID
    2019-33969
    # of Openings
    1
    Category (Portal Searching)
    Front Office Operations
  • Location

    Houston Hotel at Westside

     

    Houston Westside

     

    A peaceful water garden in the atrium lobby of the Omni Houston Hotel at Westside welcomes you with cascading waterfalls, exotic foliage and tropical fish in a beautiful serene setting. This spectacular luxury hotel rests on lush greens and is surrounded by a picturesque two-acre lake. At the Omni Houston Hotel at Westside, unparalleled hospitality complements priceless accommodations to create the ultimate experience. Located a short distance from Houston’s city Centre dining and entertainment complex, the four-diamond Omni Houston Hotel at Westside offers a relaxed and elegant atmosphere.

     

    The Omni Houston Hotel at Westside’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Houston at Westside’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Houston Hotel at Westside may be your perfect match.

    Job Description

    To oversee and coordinate all night time hotel and night audit functions, and ensure all financial transactions for the day are verified and balanced and oversee overnight hotel operations.

    Responsibilities

    • Prepare a timely and accurate Daily Report (Daily Business Summary DBA)
    • Expeditious and diplomatic resolution of guest problems
    • Fully knowledgeable in all emergency procedures
    • Accurate preparation of VIP, complimentary, house use rooms, and out of order lists
    • Ensure proper registration of guests and credit procedures are followed
    • Distribution of all nightly reports
    • Next day arrival setup (Next day specials, billing, etc.)
    • Ensure Comp Room Report is checked and completed prior to 11pm
    • Obtain nightly city-wide occupancy and average rate figures
    • Maintain current back up reports
    • Handle express check-outs ensuring their completion
    • Training and supervising of Night Auditors and 3rd shift front office staff
    • Preparing weekly night audit schedule
    • Ensuring adherence to all systems and control procedures
    • Documenting errors made by cash handling associates
    • Assist in and ensure completion of night audit checklist and responsibilities
    • Balancing of daily postings and revenue
    • Provide clear and consistent communication with all overnight staff
    • Must arrive promptly for shifts and remain on property for the duration of shift until a relief manager has arrived
    • Ensure manager walks are completed and communicated to staff

    Qualifications

    • Must have at least 2 years of supervisory experience and front desk hotel experience
    • Must be able to work in a fast paced environment and resolve issues on the spot
    • Must have excellent interpersonal and communication skills
    • Must be available for scheduling based on business demands to include weekends and holidays
    • Must be able to work 50 hour work week
    • Must have a valid Texas Driver’s License and excellent driving record

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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