• Host/Greeter | Bob's Steak & Chop House

    Job Locations US-TX-Austin
    Posted Date 3 months ago(3/6/2019 6:36 PM)
    Requisition ID
    2019-33649
    # of Openings
    3
    Category (Portal Searching)
    Food & Beverage
  • Location

    Barton Creek Resort & Spa

     

    Barton Creek

     

    Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

     

    Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

    Job Description

    Since the opening of the first Bob’s Steak & Chop House in Dallas, Texas, in 1993, the name “Bob’s” has been synonymous with a great steakhouse experience. Building on the reputation we earned at our original Dallas location, Bob’s has opened restaurants nationwide that offer the best cuts of meat available.

     

    We will be closed on Sundays, most major holidays and are only open for dinner.

     

    This position is the first and last impression for guests and will ensure all guests are greeted and seated in a friendly and courteous manner.

    Responsibilities

    • Greet guests when entering the restaurant with a pleasant smile and superior customer service.
    • Seat guests by finding a clean, available table, pulling out chairs and placing clean menu in front of guest.
    • Answer phone and record reservations for large parties.
    • Control high volume outside of restaurant.
    • Monitor dining rooms for seating availability, service, safety and well being of guests.
    • Assist servers when needed.
    • Thank every guest upon departure, invite them to return and wish them a fond farewell.

    Qualifications

    • Minimum one year experience hosting in a high volume restaurant required. Combinations of experience in customer service and food/beverage may be considered.   
    • Open Table knowledge preferred.
    • Previous cash handling experience.
    • Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items. 
    • Developed customer service skills with refined phone etiquette.
    • Professional appearance, high energy and the ability to naturally engage with guests.
    • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
    • Ability to work cohesively with co-workers both within and outside of your department.
    • Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment.
    • Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting. 
    • Stand or walk for an extended period or for an entire work shift.  
    • Must be able to work a variety of shifts, including weekends and holidays.

     

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to 
    applicationassistance@omnihotels.com.

     

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