• Rooms Leader in Development

    Job Locations US-IN-Indianapolis
    Posted Date 5 months ago(3/5/2019 3:14 PM)
    Requisition ID
    2019-33542
    # of Openings
    2
    Category (Portal Searching)
    Leader in Development
  • Location

    Severin Hotel

     

    Severin

     

    Ideally located in the heart of downtown Indianapolis, the four-diamond Omni Severin Hotel stands as the city’s longest running luxury hotel and a beautifully restored piece of the city’s history. The hotel elegantly combines the grandeur of the early 1900’s with the modern amenities and superior service of today, and offers memorable experiences that are within walking distance to many leisure, business and cultural attractions.

     

    Associates at the Omni Severin Hotel enjoy a safe and nurturing environment where anything is possible to make their career with Omni Hotels a reality. The pride in our associates, the engagement of our guests and the spirit of “Hoosier Hospitality” are just a few examples of why we are the employer of choice in the Indianapolis area. If you are a people pleaser, self motivated, and live to serve others, the Omni Severin Hotel is the hotel for you.

    Job Description

    This position is for someone who wishes to make Hospitality their career.  The Leader In Development (LID) program is a Management Training Program directed to entry level candidates with a Bachelors Degree to develop their management skills by training them in all aspects of Housekeeping and Rooms Division operations. The person selected will spend a portion of their time working in other departments of the hotel.  This position is intended to last for one year so candidates must be able to relocate upon completion of the program.

    Responsibilities

    • Will learn and perform all aspects of Housekeeping operations including laundry, servicing guest rooms, floor care, houseperson duties, and supervisory functions
    • Will learn and perform all aspects of Front Office operations including front desk operations, guest services, concierges, and lobby presence
    • Oversees the performance of staff and takes corrective actions when necessary
    • Scheduling of staff
    • Maintains accurate payroll records to ensure staff is paid correctly
    • Cleaning and inspecting guest rooms
    • Laundry services
    • Responds to guest requests and complaints as required
    • Monitors product inventory and order additional products as necessary
    • Assisting with interviewing and selection of staff
    • Ensures that all housekeeping operations are performed according to Omni Hotels standards
    • Perform guest check-ins and check outs in accordance with Omni policies and procedures
    • To be familiar with guest scenarios.
    • To be familiar with all technical equipment related to the Front Desk.
    • To be familiar with all hotel facilities.
    • To be familiar with general organization set-up.
    • To be familiar with the inter-relationship between the different departments.
    • Must be able to train new associates.
    • Must be familiar with shift checklist and be able to run the desk in absence of the assistant manager

    Qualifications

    • A Bachelor’s degree is required, preferably in Hospitality Management.
    • Candidates must be available to relocate after completion of the program.
    • Previous Housekeeping or Rooms Division experience is preferred.
    • Must be willing to work 50 hours per week.
    • Bilingual (Spanish) is preferred but not required.

     

    Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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