• Doorperson

    Job Locations US-TX-Austin
    Posted Date 1 month ago(3/4/2019 9:42 AM)
    Requisition ID
    2019-33460
    # of Openings
    0
    Category (Portal Searching)
    Front Office Operations
  • Location

    Austin Hotel at Southpark

     

    Southpark

     

    Just moments away from the excitement of downtown Austin, the State Capitol and the 6th Street Entertainment District; the Omni Austin Hotel at Southpark is an exciting place to work. With a premier location in the heart of a world-renowned city, the Omni Southpark is at the center of it all.

     

    Omni Southpark’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Southpark may be your perfect match.

    Job Description

    The Doorperson represents the hotel at the main entrance by greeting guests in an enthusiastic and courteous manner. Maintains driveway traffic flow to allow main hotel entrance accessibility as well as to ensure ample space for passenger and luggage loading and unloading and offers luggage assistance to all guests.

    Responsibilities

    • Provide our guests with an exceptional arrival and departure experience that makes them feel welcome.
    • Engages the guest to provide superior guest service.
    • Ensures the valets/hotel shuttles are staged to maximize the guest experience.
    • Manages the traffic at the front of the hotel.
    • Coordinates activity in the drive with the Bell Attendant to ensure timely delivery of luggage and Valet Attendants of guest vehicles.
    • Conduct key audit with the Valet Attendant/Management at the end of each shift.
    • Maintains the cleanliness of the front of the hotel.
    • Notifies the Front Desk and Guest Services of VIP arrivals whenever possible.
    • Loads the baggage in the cars or taxis for departing guests
    • Maintains a clean and orderly appearance of the work area at all times.
    • Perform Bell Attendant and Guest Services roles.
    • May be asked to drive hotel shuttle.

    Qualifications

    • Exceptional customer service skills: smile, welcoming attitude, ability to engage and make a great first impression on our guests
    • Excellent grooming and body language to represent the brand
    • Ability to multi-task
    • Ability to work outdoors in all weather conditions
    • Ability to lift 50 lbs frequently and work on feet entire shift
    • Must be able to drive manual and automatic transmission
    • Must have a valid Texas driver’s license
    • Must have an excellent driving record (less than 2 moving violations in the last two years)
    • Must be willing & able to pass a drug screen
    • Must live within 50 miles of hotel

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to 
    applicationassistance@omnihotels.com.

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