• Spa Concierge

    Job Locations US-TX-Austin
    Posted Date 2 months ago(2/14/2019 10:24 AM)
    Requisition ID
    2019-32860
    # of Openings
    3
    Category (Portal Searching)
    Spa
  • Location

    Barton Creek Resort & Spa

     

    Barton Creek

     

    Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

     

    Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

    Job Description

    The Spa Desk Agent will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

    Responsibilities

    • Check guests in and out.
    • Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
    • Up-sell, cross-sell, and pre-sell Mokara services and products.
    • Provide tours of the spa and offer/serve beverages as needed.
    • Communicate spa promotions with guests.

    Qualifications

    • Customer service experience is highly preferred.
    • High school diploma or equivalent.
    • Must be proficient with Microsoft Office.
    • Must be able to communicate effectively in a professional business environment.
    • Must have the ability to stand for 7 hours per day.
    • Ability to lift, carry, push, pull 30 lbs.
    • Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.

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