• Loss Prevention Officer

    Job Locations US-TX-Austin
    Posted Date 3 months ago(2/1/2019 9:53 AM)
    Requisition ID
    2019-32237
    # of Openings
    6
    Category (Portal Searching)
    Loss Prevention
  • Location

    Barton Creek Resort & Spa

     

    Barton Creek

     

    Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

     

    Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

    Job Description

    This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment.

    Responsibilities

     

    • Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.  
    • Responds immediately to emergency incidents and security requests to which he/she is assigned.
    • Initiate and follow-up with all investigations of crimes committed against property and persons.  
    • Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
    • Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
    • Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
    • Monitor/distribute visitor and vender access to the property by distributing visitor badges.
    • Perform frequent bag checks for associates leaving the property.
    • Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
    • Maintain confidentiality when dealing with sensitive guest or associate issues.
    • Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
    • Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.

    Qualifications

    • Must be able to push, pull, stand, sit, walk, run, and lift moderate to heavy weight.
    • Must have a valid Texas drivers license.
    • Previous security experience preferred.
    • Able to work nights, weekends, and holidays.
    • Clean driving record
    • CPR/ AED and First Aid Certified*
    • Non-Commissioned security license with Texas DPS*
    • Must be TABC certified*

    *Certifications can be completed upon hire

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