• In Room Dining Supervisor

    Job Locations US-GA-Atlanta
    Posted Date 2 months ago(12/7/2018 11:50 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Food & Beverage
  • Location

    Atlanta Hotel at CNN Center


    Atlanta CNN


    Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.


    Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

    Job Description

    The Supervisor is responsible for supervising the activities of the room service staff. Their main concern is to ensure that guests are consistently serviced in a courteous, efficient and unobtrusive manner. The Supervisor will have full responsibility in the absence of Assistant Room Service Manager.


    • Ensure optimal performance in the day-to-day operation.

    • Assist Room Service Manager and Assistant Room Service Manager in training of the staff.

    • Check the waiters' orders and set-up.

    • Control order load of the waiters.

    • Assign waiters and service attendants duties.

    • Check on tray and table removal.

    • Establish and maintain cohesive and effective Associate relations.

    • Inspect daily set-up, presentation and delivery of amenities.

    • Handle the execution of the hospitality.

    • Maintain guest contact.

    • Conduct administrative work requirements.

    • Performs related duties and special projects.

    • Provides functional assistance and directions to the Room Service operation.

    • Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.


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