• Bellperson

    Job Locations US-CA-San Francisco
    Posted Date 1 week ago(11/9/2018 11:22 AM)
    Requisition ID
    2018-30363
    # of Openings
    1
    Category (Portal Searching)
    Front Office Operations
  • Location

    San Francisco Hotel

     

    San Fran

     

    Amidst the breathtaking views that can be found in any corner of the city, San Francisco has something for everyone. You will find a vibrant culture full of art, historical landmarks, museums, world-class restaurants (including a few gourmet food trucks), music festivals, community fairs and championship-caliber sports teams. In just seven square miles, this coastal city packs in a lot and right in the hustle and bustle of it all is the four-star Omni San Francisco Hotel; an ideal destination for guests and associates alike.

     

    The associates at the Omni San Francisco Hotel establish challenging and motivating careers as they receive training and mentoring from a hotel that consistently holds rank at the top of guest service scores. With low turnover, a familial setting and a commitment to development evidenced by its internal promotion rate, the Omni San Francisco Hotel is the perfect place to jumpstart your career. If you seek empowerment, recognition and a diligence to provide superior service, the Omni San Francisco Hotel could be everything you have been looking for.

    Job Description

    The Bell team is responsible for providing a five-star welcome and departure experience to each guest, as well as assisting with any needs throughout the guest’s stay. They make the first impression upon our guests by extending a warm welcome, liaisoning with the doorperson and front desk teams.  Bellstaff provide gracious and expedient service assisting with luggage, in-room deliveries, and any other needs.

    Responsibilities

    • To assist in the transport and storage of guest luggage.
    • To assist with guest packages, delivering to or from guest rooms, guest meeting areas, or Omni meeting rooms.
    • To safely and securely store and retrieve guest luggage from designated storage spaces.
    • Responsible for a clean and "smart" appearance of uniforms.
    • Liaison with the Housekeeping, In Room Dining, and Valet partners for a polished lobby and smooth guest service.
    • Act as a positive ambassador of the hotel and restaurant, providing knowledgeable about all hotel amenities and facilities.
    • To be conversant with all hotel promotional programs (guest related).

    Qualifications

    • Ability and willingness to stand for 8 hours at a time
    • Ability and willingness bend, stretch, reach, and push up to 100 lbs.
    • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone
    • Ability to work cohesively with co-workers both within and outside of your department
    • Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
    • Previous customer service experience required, front of house hospitality experience is preferred
    • Open availability including overnights, weekends and holidays is required

     

     

     

    Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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