• Restaurant Supervisor | Trevi's

    Job Locations US-FL-Champions Gate
    Posted Date 3 months ago(10/16/2018 9:21 AM)
    Requisition ID
    # of Openings
    Category (Portal Searching)
    Food & Beverage
  • Location

    Orlando Resort at Championsgate




    The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf, the Leadbetter Golf Academy World Headquarters and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.

    Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.


    • Must be able to convey information and ideas clearly
    • Must work well in stressful, high pressure situations
    • Must be effective in handling problems in workplace, including anticipating,   
    • preventing, identifying, and solving problems as necessary
    • Responsible for assigned shift, assisting in overall management
    • Supervise and coordinate assigned shift.
    • Assist in overall supervision of the department as outlined in manager’s job description.
    • Check staff punctuality.
    • Complete environmental checklist for dining room.
    • Order daily supplies. 
    • Hold pre-meal meetings.
    • Follow up on established training steps.
    • Handle guest comments and complaints.
    • Ensure guest satisfaction.
    • Communicate with guests and receive feedback.
    • Observe, teach, and correct staff’s service.
    • Monitor each guest experience.
    • Must be able work with and understand financial information and data and basic arithmetic functions
    • Must lead by example, remain professional in all situations.
    • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the hotel
    • Maintain high standards of personal appearance and grooming, which include wearing proper uniform and name tag when working
    • Comply at all times with Omni standards and regulations to encourage safe and efficient hotel operations
    • To be thoroughly aquatinted with all technical equipment to fully utilize its capabilities and extend efficient service to hotel guests
    • Assist with monthly inventory.
    • Maintain a cash bank.
    • Verifying guest room numbers for room charges.
    • Interact with other departments to ensure guest needs are satisfied.
    • Adhere to proper food handling procedures.
    • Proper knowledge of equipment use and safety procedures.
    • Do not leave merchandise unsecured.



    • Minimum 1 year supervisor experience preferred
    • Previous Food and Beverage experience in a 4 Diamond or Convention resort preferred
    • Computer programs such as Word, Excel, Power Point, etc.
    • Corporate software programs such as Kronos WFC, Open Table, Synergy, and Epitome
    • Minimum 1 year cash handling experience
    • Basic math skills needed to understand and implement recipes and measurements.
    • Good eye/hand coordination needed to use all kitchen equipment.
    • Requires a working knowledge of sanitation standards.
    • Prepares daily requisition for supplies and food items for production
    • Work cohesively with entire hotel staff as part of a team.
    • Maintain food preparation handling and correct storage standards.
    • Support procedures for food & beverage portion and waste controls.
    • Understands, follows and maintains all standardized recipes.
    • Maintain all coolers and freezers, prep area and equipment up to State of Florida Health Department codes at all times.
    • Performs other duties as assigned to meet business needs.
    • Must have State of Florida food safety certification.

     Physical Requirements:

    • Able to lift up to 20 pounds
    • Able to be on your feet for up to eight hours

     Working Environment:

    • Must be flexible with schedules including weekends and holidays
    • Interior of hotel, in the restaurant, kitchen and guestroom.  Exposure to extreme temperatures.
    • Exposure to Food and Beverage hazardous cleaning chemicals.
    • Exposure to food items and beverages

     Tools & Equipment:

    • Coffee maker/urn, toaster, microwave, beverage machines, bus trays,
    • Reach-in refrigerator, Panini press, Espresso machine, Steamer, Soup hot well, 
    • General office equipment such as computer, fax machine, copy machine, printer, telephones, hole punch, paper cutter, scissors, pen, pencil, paper, etc.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.


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