• Host/Hostess | Ostra

    Job Locations US-TX-SAN ANTONIO
    Posted Date 2 months ago(9/10/2018 12:09 PM)
    Requisition ID
    2018-28645
    # of Openings
    2
    Category (Portal Searching)
    Food & Beverage
  • Location

    Mokara Hotel and Spa

     

    Mokara

     

    The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

     

    The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

    Job Description

    To greet and seat guests according to Omni Hotels service standards. Promote the hotel services to hotel and local guests enthusiastically. 

    Responsibilities

    • Greet guests when entering the restaurant with a pleasant smile and superior customer service
    • Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
    • Answer phone and record reservations in accordance to MOS standards
    • Control high volume outside of restaurant
    • Monitor dining rooms for seating availability, service, safety and well being of guests
    • Assist servers when needed
    • Thank every guest upon departure, invite them to return, and wish them a fond farewell
    • Assist service operations
    • Must have full familiarity with menus

    Qualifications

    • Be committed to providing exceptional customer service
    • Must have strong verbal and written communication skill
    • Prior host experience preferred
    • Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
    • Flexible Scheduling to include nights, weekends, and holidays
    • Must have alcohol training certification (TABC) and food handlers training certification

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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