• Busser - Bob's Steak & Chop House

    Job Locations US-KY-Louisville
    Posted Date 3 days ago(10/15/2018 2:04 PM)
    Requisition ID
    2018-26012
    # of Openings
    2
    Category (Portal Searching)
    Restaurant Operations
  • Location

     

    omni-louisville-hotel-exterior-rendering

     

    OMNILOU

    This luxurious Omni property, which opened it's doors on March 6, 2018, is located in the heart of Downtown Louisville and designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city’s rich history and authentic character, the Omni Louisville will transform one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.
     
    The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.
     
    Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.
     
     

    Job Description

    Bob's Steak & Chop House Bussers (Dining Room Attendants) assist servers and restaurant guests promptly, with the clearing and cleaning of tables. This position provides courteous, attentive service to enhance the guest experience in any way possible.

     

    Responsibilities

    • Follow, enforce, comply and adhere to all Omni Louisville Hotel and Bob’s Steak & Chop House rules, policies, procedures, standards, and recipes at all times
    • Service all guests in the dining room and contribute to a positive, memorable guest experience
    • Properly set up the entire restaurant
    • Completely understand and execute bussing standards
    • Completely understand the menu
    • Promptly and accurately deliver food and beverages to all sections of the restaurant and bar
    • Be friendly and helpful with all guests. Use surnames whenever possible
    • Comply with food handling standards
    • Inspect one’s station in the restaurant to ensure it is immaculate in both cleanliness and presentation
    • Complete station set-up and breakdown/side-work, as well as, all other assigned duties by the restaurant manager before checking out/clocking out

    Qualifications

    • DRA experience in a fine dining environment is preferred
    • Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
    • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
    • Ability to work cohesively with co-workers both within and outside of your department
    • Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
    • Excellent customer service, service recovery, and problem solving skills
    • Must be able to work a variety of shifts, including weekdays, Saturdays, and holidays
    • Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
    • Requires frequent bending, reaching overhead, and twisting
    • Must be able to stand or walk for an extended period or for an entire work shift

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