• Speakeasy Host/Hostess

    Job Locations US-KY-Louisville
    Posted Date 1 month ago(1 month ago)
    Requisition ID
    2018-24181
    # of Openings
    1
    Category (Portal Searching)
    Food & Beverage
  • Location

     

    omni-louisville-hotel-exterior-rendering

     

    OMNILOU

    This luxurious Omni property, which opened it's doors on March 6, 2018, is located in the heart of Downtown Louisville and designed with intersecting towers that represent the crossroads of the past, present and future of Louisville. Inspired by the city’s rich history and authentic character, the Omni Louisville will transform one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.
     
    The hotel will be a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, will allow guests to rest, relax or socialize with spectacular views of the city from above. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.
     
    Guests will also enjoy a dynamic 20,000 square foot modern urban lifestyle market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Bros. coffee, baking bread and fragrant fresh flowers.
     
     

    Job Description

    This position will ensure all guests are greeted and seated in a friendly and courteous manner at the Omni Louisville Hotel's Speakeasy, Pin & Proof.

    Responsibilities

    • Greet guests when entering the restaurant with a pleasant smile and superior customer service
    • Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
    • Answer phone and record reservations for large parties
    • Control high volume outside of restaurant
    • Monitor dining rooms for seating availability, service, safety and well being of guests
    • Assist servers when needed
    • Thank every guest upon departure, invite them to return, and wish them a fond farewell

    Qualifications

    • Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience 
    • Open Table knowledge preferred 
    • Stong verbal and written communication skills, with ability to handle sensitive guest situations 
    • Developed customer service skills with refined phone etiquette 
    • Professional appearance, high energy and strong organizational skills 
    • Works well with others, pro-active team player 
    • Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance 
    • Stand or walk for an extended period or for an entire work shift
    • Must be able to work a variety of shifts, including nights, weekends and holidays 
    • Kentucky STAR certification required, prior to first day of employment

     

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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