CARE Guest Room Attendant | Full-Time

Job Locations US-TX-San Antonio
Posted Date 4 days ago(3/14/2018 10:27 AM)
Requisition ID
# of Openings
Category (Portal Searching)


San Antonio Hotel at the Colonnade




The Omni San Antonio Hotel at the Colonnade is alive with the spirit of Texas. This four-diamond, luxury hotel captures the essence of the city with impeccable service and charm. Overlooking the rolling Texas Hill Country, this 19-story high-rise is close to the area’s most exciting sites and attractions such as the historic Alamo, Sea World San Antonio and the enchanting Riverwalk.


Omni San Antonio at the Colonnade’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Antonio at the Colonnade may be your perfect match.

Job Description

The C.A.R.E.  Room Attendant will be responsible for performing preventive cleaning duties while maintaining a high-level of cleanliness and upkeep in guest rooms and throughout the hotel.


Deep clean and maintain hotel guest rooms, including but not limited to:

  • Removal of all bedding (including mattress pads, pillows and bed skirts), bath terry, shower curtain/liner and replenished with new clean items.
  • Rotation of mattress, remove box spring and vacuum underneath and around bed frame.
  • Detail cleaning of wood furnishings. Edge vacuum around entire room.
  • Detail cleaning of bathroom floor, grout and shower.
  • Remove all hangers, clean and replace.
  • Move/pull out all furniture, without assistance, and clean under, in and behind.
  • Check for any maintenance issues and report to Engineering team.
  • Shampoo carpet in guest rooms.
  • Clean vents, wipe down walls, doors and frames.
  • Replace all paper collateral.
  • Clean/wipe down all pictures and mirrors.
  • Ensure CARE Cart is stocked and well maintained.
  • Ensure proper cleaning procedures are followed.
  • Full cleaning of windows.
  • High and low dusting.
  • Resetting of furniture.


  • Must be able to stand and walk for an entire shift, up to 8 hours daily.
  • Lift, push, pull objects up to 75 lbs frequently and without assistance.
  • Requires frequent bending, squatting, reaching overhead for an entire shift, up to 8 hours daily.
  • Must be able to use of cleaning chemicals, vacuums, carpet shampooer, grout tools and two-way radio.
  • Must be flexible for schedule to include weekends and some holidays.
  • Must be willing to cross train as a room attendant for the days there are no CARE rooms available.
  • Able to maintain a 4-Diamond Standards.


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