Host/Greeter (On-Call)

US-LA-New Orleans
1 month ago(12/20/2017 9:03 AM)
Requisition ID
2017-21130
# of Openings
1
Category (Portal Searching)
Food & Beverage

Location

Royal Orleans Hotel

 

Royal Orleans

 

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.


Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

The candidate will welcome and seat guests in our fine dining restaurant during breakfast, lunch, and dinner. The candidate will answer phones, enter reservations, and inform guests of daily specials and menu items.  The candidate will ensure all guests are greeted and seated in a friendly and courteous manner.

Responsibilities

  • Greet guests when entering the restaurant with a pleasant smile and superior customer service
  • Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
  • Answer phone and record reservations for large parties
  • Control high volume outside of restaurant
  • Monitor dining rooms for seating availability, service, safety and well-being of guests
  • Assist servers when needed
  • Thank every guest upon departure, invite them to return, and wish them a fond farewell

Qualifications

  • Must have strong verbal and written communication skills
  • Prior host experience preferred
  • Must be able to multi task
  • Must be able to stand and walk for an extended period of time or for an entire shift
  • Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
  • Must be able to work flexible shifts including nights, weekends, and holidays
  • Louisiana Vendor’s Permit required

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