Spa Concierge - Female

US-TX-SAN ANTONIO
2 weeks ago(12/4/2017 2:29 PM)
Requisition ID
2017-20630
# of Openings
1
Category (Portal Searching)
Spa

Location

Mokara Hotel and Spa

 

Mokara

 

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

 

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description

The Spa Scheduler/Receptionist will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

 

Responsibilities

  •  Check guests in and out according to Forbes Standards
  • Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
  • Up-sell, cross-sell, and pre-sell Mokara services and products.
  • Provide tours of the spa and offer/serve beverages as needed.
  • Communicate spa promotions with guests.

Qualifications

  • Must be able to communicate effectively in a professional business environment.
  • Ability to accurately and efficiently input information into computer systems
  • Ability to prioritize, organize and follow up all responsibilities
  • Ability to work a flexible schedule to include nights, weekends and holidays
  • Ability to stand for an 8 hour shift
  • Previous customer service experience
  • Previous cashiering experience is preferred
  • High school diploma or equivalent.
  • Ability to lift, carry, push, pull 30 lbs.

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