Omni Hotels and Resorts creates genuine, authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
This position is responsible for providing support for the both internal and external customers related to the Select Guest and DISCOVERY programs. Individual will work towards resolving problems, answering inquiries, providing instructions or information to satisfy the needs of the guests and GHA Hotels.
Daily support of Select Guest and DISCOVERY Member Services including receiving and responding to telephone, internet, and email inquires. Department goal of responding to all inquiries to the satisfaction of the guest and GHA brands within 48 hours.
Work schedule will be Sundays -Thurs with Fridays and Saturdays off
Base wage + $2.00 shift differential for hours worked after 5PM Mon-Fri and all hours on Saturdays/Sundays
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