Austin Hotel at Southpark
Just moments away from the excitement of downtown Austin, the State Capitol and the 6th Street Entertainment District; the Omni Austin Hotel at Southpark is an exciting place to work. With a premier location in the heart of a world-renowned city, the Omni Southpark is at the center of it all.
Omni Southpark’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Southpark may be your perfect match.
Omni Hotels & Resorts’ Leader In Development (LID) program is a challenging twelve month curriculum designed to develop entry level candidates and offer them expanded career opportunities. Through a Self Directed Development Plan a LID will experience hands on learning through their respective division of the hotel. With the successful completion of the LID program, the candidate selected will have the tools that will enable them to be a candidate for an entry level management position with Omni Hotels & Resorts.
The Front Office LID at Omni Austin Southpark will train in all aspects of the Rooms division to include: Front Desk, Ideal Services (PBX), Guest Services, Housekeeping and Laundry. While rotating between various roles and responsibilities, this individual will support the efforts of the department with a particular emphasis on developing this individual in their management and leadership skills. This is a customer service position which requires a multitude of tasks while consistently providing exceptional customer service to our guests and clients in-house.
As an effective member of the Rooms management team, the Front Office LID will be primarily responsible for ensuring the quality operation of the various departments and staff on a daily basis and assisting management team in staff training, and ensuring prompt, courteous service in a manner that complies with Omni standards and company policies and procedures.
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