Montelucia Resort and Spa
Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.
To direct and assist guest and associates with communication needs in accordance with Omni Standards
Reports to: Front Office Manager
¨ Answer console.
¨ Direct phone calls to appropriate Personnel.
¨ Assist all guests and associates.
¨ Omni Prompt Response Help Line.
¨ Wake-up calls.
Tools and Equipment:
¨ Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer
file folders, filing cabinet, facsimile machine
¨ Interior of hotel, in normal office conditions.
Excellent communication skills
Ability to MultiTask and handle high volume of calls
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