PBX Operator

US-AZ-Paradise Valley
2 weeks ago
Requisition ID
2017-20122
# of Openings
1
Category (Portal Searching)
Front Office Operations

Location

Montelucia Resort and Spa

 

Montelucia

 

Nestled at the foot of the picturesque Camelback Mountain in the exclusive enclave of Paradise Valley, the Montelucia Resort & Spa features 253 luxurious guestrooms, 38 suites and two presidential suites. The property’s distinctive architecture is inspired by the rich history, white-washed villages and sun-drenched hills of Spain’s Andalusia region. The property also includes the award-winning Moroccan inspired Joya Spa, three resort pools and five dining options including the critically acclaimed restaurant, Prado. The resort, which is adjacent to the cities of Phoenix and Scottsdale, offers easy access to golf, recreation, nightlife and entertainment.

Job Description

To direct and assist guest and associates with communication needs in accordance with Omni Standards

Responsibilities

Reports to:      Front Office Manager

 

Essential Functions:   

 

¨    Answer console.

 

¨    Direct phone calls to appropriate Personnel.

 

¨    Assist all guests and associates.

 

¨    Omni Prompt Response Help Line.

 

¨    Wake-up calls.

 

Tools and Equipment:

 

¨       Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer

file folders, filing cabinet, facsimile machine  

 

Working Environment:

 

¨       Interior of hotel, in normal office conditions.

 

 

 

 

Qualifications

Excellent communication skills

Ability to MultiTask and handle high volume of calls

 

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