Front Desk Supervisor

US-LA-New Orleans
2 weeks ago
Requisition ID
# of Openings
Category (Portal Searching)
Front Office Operations


Royal Orleans Hotel


Royal Orleans


The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

To ensure the appropriate checking in and checking out of guests in a courteous and professional manner while maintaining four star/four diamond standards


The candidate will be responsible handling guest issues and forwarding along as needed.

The candidate will be responsible for training new associates


Must be able to work a flexible schedule, including AM, PM, weekends and holidays.

At least 2 years experience in the hospitality industry, preferred, but not required.

Previous supervisory experience, preferred.

College degree preferred, but not required.

Must be able to stand for prolonged periods of time. 

Bilingual strongly preferred.

The candidate must be able to stand for 8 hours, and have the ability to work flexible shifts and hours including weekends and holidays.


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