Desk Agent

US-LA-New Orleans
2 months ago(11/6/2017 3:36 PM)
Requisition ID
2017-20067
# of Openings
2
Category (Portal Searching)
Front Office Operations

Location

Royal Orleans Hotel

 

Royal Orleans

 

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.


Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

To deliver high-quality service to guests upon arrival and departure as well as resolve any guest issues during their stay

Responsibilities

Candidate must also  be able to enter reservations, and handle all cash and credit card transactions.  

Qualifications

 Previous customer service experience required.

Prior hotel and/or cash-handling experience preferred, professional appearance, ability to multi-task, and be must be customer service oriented with strong computer and communication skills. 

The candidate must be able to stand for extended periods of time, lift up to 30lbs, and have an open availability to work AM and PM Shifts as well as weekends and holidays.

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