Restaurant Server PM (PT)

US-NC-Charlotte
4 days ago
Requisition ID
2017-19516
# of Openings
2
Category (Portal Searching)
Restaurant Operations

Location

Charlotte Hotel

 

Charlotte

 

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

 

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

Job Description

The Restaurant Server will provide excellent customer service and attend to guest needs while serving food courses and alcoholic beverages during dinner service.

Responsibilities

  • Efficiently and properly perform all service standards.
  • Greet guests when entering the restaurant with a pleasant smile and superior customer service
  • Must have full familiarity with menus.
  • Must have full knowledge of beverage offerings.
  • To polish and clean the water glasses in his/her assigned station before opening hours.
  • Perform any other duties as assigned by the restaurant manager.
  • Set tables according to type of event and service standards
  • Take orders and answer questions/offer suggestions on menu selections
  • Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests
  • Check in with guests to ensure satisfaction with each food course and/or beverage
  • Present accurate check to guest and process payment
  • Maintain cleanliness of work areas throughout the day
  • Complete closing duties

Qualifications

  • Must be able to multi-task and work in a fast paced environment
  • 1 year serving experience with a quality establishment
  • Must be able to stand and walk for an extended period of time or for an entire shift
  • Must be able to move, lift, carry, push, pull, and place objects weighing up to 30lbs without assistance
  • Must be able to work flexible shifts including nights, weekends, and holidays
  • Must have alcohol training certification (RASP/TIPS) or be willing to attain a certification upon hire.
  • Candidates must live within 100 miles of the hotel property.

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