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In Room Dining Server (Overnight)

In Room Dining Server (Overnight)

Requisition ID 
2017-19475
# of Openings 
1
Job Locations 
US-TN-Nashville
Posted Date 
10/13/2017
Category (Portal Searching) 
Food & Beverage

More information about this job

Location

Nashville Hotel

 

Nashville

 

The Omni Nashville Hotel was specially created to be an authentic expression of Nashville’s vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city’s distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville.

The Omni Nashville Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match.

Job Description

To maintain the highest standards possible for the guest by insuring quick, efficient, and professional room service.     

Responsibilities

  • Must have complete knowledge of service time, menu and specials.
  • Prepare, deliver, and service orders.
  • Responsible for each check.
  • Responsible for pick-up tables and trays.
  • Responsible for set-up, deliver, and presentation of VIP amenity.
  • Responsible for hospitality set-up.
  • Must consult with supervisor on any food pick-up difficulty.
  • Complete all side duties as assigned.
  • Must minimize breakage.
  • Attend all designated staff meetings and training sessions.

Qualifications

  • Minimum 1 year food & beverage serving or progressive dining attendant experience. Room Service and Hotel experience preferred
  • Previous cash handling experience required 
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers
  • Ability to read in room dining orders and confirm orders are accurate before presenting to a guests
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
  • Ability to work cohesively with co-workers both within and outside of your department
  • Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
  • Excellent customer service, service recovery and problem solving skills
  • Must have experience working with limited supervision with ability to complete tasks without leadership presence
  • Must be TABC certified
  • Must be able to work a variety of shifts, including weekends and holidays. Ability to work the overnight or 3rd shift required
  • Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.  Requires frequent bending, reaching overhead and twisting. Stand or walk for an extended period or for an entire work shift