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Seasonal Room Attendant/Turndown Attendant

Seasonal Room Attendant/Turndown Attendant

Requisition ID 
2017-18389
# of Openings 
3
Job Locations 
US-IL-Chicago
Posted Date 
8/25/2017
Category (Portal Searching) 
Rooms Operations

More information about this job

Location

Chicago Hotel

 

Chicago

 

Sweet Home for sure… Chicago, the third largest city in the US, is second to none with its stunning architecture and lake front beauty. There is something for everyone in Chi-Town; world class music, theater, dining, museums, sports and shopping to name a few. The 4 star Omni Chicago sits on the world famous Mag Mile amongst high end retail stores and close to many of the most popular tourist attractions in Chicago. We are known for our quality and exceptional service. We only hire only the best to ensure we continue our longstanding tradition.

 

Omni Chicago’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Chicago Hotel’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Chicago Hotel may be your perfect match.

Job Description

Responsible for servicing an assigned number of guest rooms and keeping all work areas clean and organized, as well as to provide turndown services of guest rooms.   Interact with guests in a positive, genuine way and deliver exceptional service.

Responsibilities

  • Service approximately 14 guest rooms per day, including removing all trash and dirty linen for all guest rooms and preparing the room for the next guests per Omni Standards.
  • Provide turndown service to assigned rooms according to hotel standards.
  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Report all lost and found items immediately.
  • Keep all hallways, public areas and closets clean, neat, swept and vacuumed.
  • Prepare housekeeping cleaning cart for next days use.
  • Report any maintenance repairs immediately.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Maintain regular attendance in compliance with Hotel standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
  • Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.

Qualifications

Able to bend, walk and/or stand for up to 8 hours.

Able to lift, carry, push/pull up to 50 lbs.

Previous housekeeping experience desired