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Season Pass Supervisor (Winter Seasonal)

Season Pass Supervisor (Winter Seasonal)

Requisition ID 
2017-17878
# of Openings 
1
Job Locations 
US-NH-Bretton Woods
Posted Date 
8/11/2017
Category (Portal Searching) 
Ski Resort Operations

More information about this job

Location

Mount Washington Hotel

 

Mt Washington

 

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description

Supervisor will be responsible for supervision of the ticket sales office and staff and ensuring ticket and season pass sales are administered according to company standards.      

Responsibilities

  • Administer daily ticket and season pass sales using ticket computer system.
  • Issue season passes using computer system hardware to print and distribute to guests.
  • Administer daily computer system opening and closing in the ticket sales office.
  • Frequently assist guests in resolving queries regarding ski ticket and season passes.
  • Administers daily closing cash outs and balancing end of day deposits.
  • Administer JR Free pass program including answering Jr Pass hot line and e-mail. Handle organization of pre-printed passes.
  • Administer seasonal locker sales.
  • Supervise ticket/pass sales staff including scheduling and time edits.

Qualifications

  • Must be able to work weekends, nights and holidays
  • Must have excellent guest service skills
  • Must have excellent computer skills