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Ideal Services/Switchboard

Ideal Services/Switchboard

Requisition ID 
# of Openings 
Job Locations 
US-NH-Bretton Woods
Posted Date 
Category (Portal Searching) 
Front Office Operations

More information about this job


Mount Washington Hotel


Mt Washington


As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description

To direct and assist guest and associates with communication needs in accordance with Omni Standards.


  • Answer console.
  • Direct phone calls to appropriate Personnel.
  • Assist all guests and associates.
  • Responsible for supervision of PBX operators.
  • Omni Prompt Response Help Line.
  • Wake-up calls.


Must be able to work a flexible schedule including nights, weekends and holidays.

Must have excellent guest service skills and great attention to detail.

Must be able to multitask using radio, phone and software programs.