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Activity Attendant & Guide | Outdoor Recreation

Activity Attendant & Guide | Outdoor Recreation

Requisition ID 
# of Openings 
Job Locations 
US-VA-Hot Springs
Posted Date 
Category (Portal Searching) 

More information about this job


The Homestead




Our employees are what make The Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.


Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

Job Description

The Activities Attendant role is dedicated to providing quality service that exceeds Guest and Member expectations. The Activities Attendant works to create guests for life, by proactively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.


  • Consistently demonstrate and own any and all tasks needed to carry out the 4 Keys to Creating Guests for Life. Ensuring that warmth, personalization, proactivity and awareness are utilized in all interactions. 
  • Telephone etiquette with clear & concise speech. 
  • Ability to provide seamless service through accurate scheduling of guest requests. 
  • Accurate accounting practices for cash register & all money transactions. 
  • Ability to keep clear & precise records of guest activity & inventory. 
  • Awareness of personal hygiene & dress codes. 
  • Awareness of punctuality & time management. 
  • Delivers desirable knowledge, typing and ability to operate P.O.S. system. 
  • Maintain inventory of indoor/outdoor games. 
  • Maintain inventory of all stationary products for printer, fax, targets, score cards etc. 
  • Ensuring that all closing procedures are carried out correctly. 
  • Knowledge of Word & Excel very desirable typing skills mandatory.


  • Must be 18 years of age. 
  • Must have a valid driver’s license and meet company MVR requirements. 
  • CPR, AED and Basic First Aid certification or willing to obtain. 
  • Must be able to stand continuously. 
  • Must be able to bend, stoop, sit, and walk up to 30 minutes per hour worked.