Location

Hilton Head Oceanfront Resort

Hilton Head

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

The Bellperson is a key ambassador of Omni’s renowned service culture, creating exceptional first and last impressions for our guests. This role provides warm, attentive, and efficient assistance with luggage, transportation, and guest orientation while delivering genuine Southern hospitality throughout the guest experience.

Responsibilities

Greet guests promptly and courteously upon arrival and departure, offering luggage assistance as needed
Safely transport guest luggage to and from rooms, storage areas, and vehicles
Escort guests to rooms and provide an overview of resort amenities, services, and in-room features
Maintain knowledge of the resort layout, amenities, dining options, and local attractions
Assist with transportation coordination, including valet communication and shuttle support (if applicable)
Tag, store, and retrieve luggage accurately and securely
Respond to guest requests, questions, and concerns with professionalism and urgency
Maintain cleanliness and organization of bell stand, luggage storage, and entry areas
Communicate effectively with Front Desk, Valet, Housekeeping, and other departments to ensure seamless service
Uphold Omni brand standards and Forbes service expectations at all times

Qualifications

Strong communication and interpersonal skills
Ability to lift and carry up to 75 lbs and stand or walk for extended periods
Flexible availability, including weekends, holidays, and evenings
Valid driver’s license may be required
Must be at least 21 years of age
Professional appearance and conduct in alignment with Omni standards

Qualifications

Skills & Attributes

Friendly, outgoing, and service-oriented attitude
Ability to multitask in a fast-paced resort environment
Strong attention to detail and sense of urgency
Team player with a positive, can-do mindset
Knowledge of Hilton Head Island area preferred

Why You’ll Love Working Here

Be part of a close-knit, supportive resort team in a beautiful oceanfront setting
Growth and development opportunities within Omni Hotels & Resorts
Competitive pay and benefits
A culture that values respect, teamwork, and authentic hospitality
$1,500 retention bonus offered

If you’re energized by leading teams, delivering standout service, and working in an inspiring resort environment, we’d love to meet you.