Just steps from the PGA of America headquarters, Omni PGA Frisco Resort is at the heart of modern golf culture where players of all ages and skill levels can enjoy the game. Featuring our two 18-hole championship golf courses, Fields Ranch East – designed by Gil Hanse – and Fields Ranch West – designed by Beau Welling; The Swing, our lighted 10-hole, par-3 short course; and The Dance Floor, our 2-acre putting course and entertainment area – Omni PGA Frisco Resort and Monument PGA District are home to ample play options, unique simulations, coaching experiences and more.

Omni PGA Frisco Resort is seeking a Lead Golf Shop Attendant to join our team. Omni Frisco PGA Resort provides north Texas with 127,000 square feet of event space, 13 food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a 10-hole short course, we provide incredible options for our guests and local community for dining, events, and entertainment.

This team member will promptly and appropriately interact and respond to our golf shop guest’s needs. They are responsible for providing the highest level of service and maintaining the golf shop.

• Enthusiastic greeting of customers (by name if possible)
• Display conduct in an appropriate manner at all times in accordance with the Omni Hotels and the PGA of America
• Working knowledge of operation (46 holes, practice facility, etc.)
• Render professional advice, opinions, assistance, and services as required.
• Perform duties and meet requirements for sales, rentals, tournament golf leagues, and services which the Director of Golf, Head Golf Professional, and Assistant Professionals deems necessary.
• Book starting reservations
• Promote the interests of the resort in providing service to the guest
• Assist in presentation of golf shop
• Assist Merchandise Manager with any inventory counts.
• Maintain and balance daily cash register.
• Provide a customer friendly environment.
• Ability to answer any questions related to resort.
• Handle registration of players.
• Update tee time information details for all daily tee times and future tee times with an emphasis on the upcoming 2 operating days.
• Update and confirm all Resort Golf Package tee times are correctly reserved and billing is correctly arranged.
• Assist with confirming all tee time reservations.
• Manage supply and store inventory.
• Relay and act upon member and guest feedback as needed.

• Knowledge of the game of golf
• Computer skills and POS knowledge
• Excellent customer service skills
• Ability to assist with training and onboarding of new associates
• Ability to work successfully in a highly team-oriented atmosphere
• Must be able to work a rotating schedule including weekends, holidays, AM/PM Shifts

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.