Charlotte Hotel

The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte’s financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.

Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.

To provide clerical and administrative support to the Human Resources Director. To support the Human Resource function by providing a warm greeting and environment for all associates in the Associate Services Center. 

• Professionally and warmly meet and greet all guests to ASC
• Provide administrative support to HR Director
• Assist with the recruitment process to include pre-screening and scheduling interviews for department hiring managers, posting open positions, and maintaining open position listing in partnership with Shared Services.

• Manage onboarding process to ensure compliance with applicant flow log, drug testing, I9’s, background & reference check, etc.
• Develop networking contacts and coordinate local job fairs with local colleges.

• Assist with processing of new hire paperwork.
• Maintain department logs, binders, and employee files.
• Develop associate communications network within the hotel, via weekly newsletter, monthly calendar, bulletin boards, posters, and flyers.
• Enter and maintain all associate data into UltiPro (HRIS).
•  Conduct quarterly audits to ensure compliance with Omni Hotels Human Resources standards.

• Answer phones and email inquiries. Type memos and other correspondence.
• Maintain orderliness of office supplies and equipment.
• Participates in planning and execution of associate events planned by the Human Resources Department.
• Champions Omni culture on property, and enthusiastically promotes opportunities within the hotel and company.
• Facilitate a culture of praise and recognition by assisting with the implementation of various employee recognition programs.
• Collect, sort, and distribute office mail.
• Main support to Human Resources leadership team.
• Oversee POE, POE tracking efforts and LMS System.
• Oversee and Facilitate New Hire Orientations.
• Run and generate complex reports in Ultipro.

• Complete other duties as assigned by management.

• Minimum 1-year human resources experience required.

• College Degree preferred, preferably in hospitality or human resources management.
• High level of written and verbal communication skills.
• The ability to work in a fast-paced high-pressure work environment while executing delegated tasks and assignments.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone.
• Must have strong computer skills, including advanced proficiency in Microsoft Office programs, Internet research, and the ability to quickly learn new software.
• Must be able to work independently and successfully complete projects with minimal oversight.
• Exceptional organizational skills with the ability to prioritize and multi-task effectively.
• Highly motivated self-starter focused on quality, organization, guest service and teamwork.
• Must be able to maintain a professional appearance and create a welcoming environment for potential and current associates.
• Must be willing to work a flexible schedule to include evenings and weekends as needed.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift.
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.
• Occassional weekend and evening hours may be necessary.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.