Omni Cares Internship | Summer 2026| Spa
- Requisition ID
- 2025-128093
- # of Openings
- 1
- Category (Portal Searching)
- Omni Care Internship
Location
Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city’s rich history and authentic character, the Omni Louisville transforms one of the city’s most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city.
The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city’s heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel’s Speakeasy and bowling alley.
Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers’ coffee, baked bread, and smoked barbeque.
Job Description
We are seeking a motivated and enthusiastic Spa Intern to join our luxury spa team at Mokara Spa. This internship provides hands-on experience in the daily operations of a high-end spa environment, offering exposure to guest service, spa and wellness programming, spa retail, and back-of-house management. The ideal candidate is passionate about hospitality, wellness, and luxury service, and eager to learn from seasoned spa professionals.
Responsibilities
- Support the Spa Leadership team with daily operations.
- Assist in guest service functions, including welcoming guests, providing tours, and ensuring an exceptional client experience.
- Observe and learn front desk operations such as appointment scheduling, check-in/check-out procedures, and guest communication.
- Gain exposure to spa retail management, including inventory, merchandising, and product knowledge.
- Assist with spa events, promotions, and special activations.
- Participate in back-of-house tasks such as linen organization, stock replenishment, and maintaining spa cleanliness standards.
- Learn and support spa reporting, tracking, and administrative tasks as assigned.
- Shadow spa professionals to better understand treatment protocols, wellness trends, and client care.
Benefits:
- A unique opportunity to gain hands-on experience in luxury spa operations.
- Mentorship and coaching from experienced spa leaders.
- Exposure to high-end spa products, services, and best practices.
- Potential to transition into a permanent role upon successful completion of the internship.
- Receive 2 FREE nights at any Omni hotel or resort after completion of the program.
- Housing options available.
Qualifications
- Strong verbal and written communication skills in English, both in person and over the phone.
- Proficiency in computer systems with accurate data-entry skills.
- Ability to work cohesively with colleagues across all departments.
- Strong organizational and multitasking abilities in a fast-paced environment.
- Capable of handling high-pressure situations while maintaining a calm, professional demeanor.
- Ability to think quickly, problem-solve, and make sound decisions.
- Physical requirements: ability to move, lift, carry, push, or pull up to 30 pounds without assistance, and stand/walk for extended periods or entire shifts.
- Flexible availability, including weekends and holidays.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.