San Diego Hotel at the Ballpark

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel at the Ballpark; a place dedicated to providing a superior experience for both associates and guests. 

Omni San Diego’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni San Diego Hotel at the Ballpark's commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel at the Ballpark may be your perfect match. 

The cashier is responsible for handling all food and beverage payment transactions, providing superior customer service, and maintaining cleanliness throughout Fres.Co. The Cashier will prepare well-crafted morning beverages for our guests and will process food orders and deliveries.

• Complete knowledge of menu and specials. Ability to recite menu details with ease and to comfortably “sell” and “upsell” to our guests. Exhibit “expert” knowledge of morning beverages.
• Prepare coffee beverages according to Omni specifications.
• Follow Omni’s “Moments of Service” guidelines for receiving and confirming guest orders.
• Enter all guest orders into our point-of-sale system (MICROS) in accordance to Omni standards.
• Ensure all proper details about order and pricing are communicated with kitchen staff and other team members.
• Keep outlet clean and well-maintained at all times.
• Complete all other duties as assigned.
• Attend all designated staff meetings and training sessions.
• Understand and comply with the following components of Department Orientation:
  • Job description and department service standards
  • Uniform and grooming standards
  • Work schedules, reporting to work, paid time-off, vacation requests
  • Cafeteria meal times and other breaks
  • Fire alarm and other emergency procedures
  • Fire prevention and safety regulations
  • Procedures for guest and associate accidents
  • Use of hazardous chemicals, The Right to Know Law (OSHA)
  • How to continuously improve guest service using the Omni Service Tradition program
  • How to meet and exceed service expectations using the Power of One philosophy
  • How to acknowledge exceptional guest service using the Omni Service Champions program
• Knowledge of point of sale system.
• Knowledge of current policies and procedures.
• Proper phone introduction and etiquettes for answering inquiries.
• Understand how/where to get needed supply items.
• Opening/closing duties.
• Perform daily side duties.
• Resolve guest complaints and issues.

• Ability and willingness to work a varied schedule which includes working on weekends and holidays. Shifts could include a combination of morning shifts, mid-shifts and night shifts as required by business levels.
• Ability to effectively communicate in basic English.
• Previous guest service experience required, preferably in an upscale setting.
• Barista or coffeehouse/restaurant experience is preferred.
• A minimum of 1 year cash handling experience is required.
• Basic math skills with addition and subtraction is required.
• Valid food handler's certification and TIPS is required.
• Hotel experience preferred.
• Must be able to multi-task in a busy environment, follow through on guest requests, ensure guest satisfaction, and work as a team player.
• Micros experience highly preferred.
• Standing/Walking Requirements: Ability and willingness to stand and/or walk for 8 hours at a time. Approximately 90%-100% of each shift will be spent standing or walking.

*Pay: $23.40/hour The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience.

* Omni Hotels & Resorts is an equal opportunity employer – vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link in the OFCCP’s Pay Transparency Nondiscrimination policy statement

* If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com