Fort Lauderdale Hotel

Opening in Fall 2025, Omni Fort Lauderdale will provide South Florida with 120,000 square feet of event space, new food and beverage options, a Natural Spring inspired full-service spa and entertainment pedestrian plaza featuring high-end shopping, amphitheater, charter boat docking and beautiful promenade. The new iconic landmark offers unforgettable views of the Atlantic paired with unrivalled convenience and intelligently designed meeting spaces. The hotel will be directly connected to the Broward County Convention Center, immediately adjacent to Port Everglades cruise terminal and less than two miles from Fort Lauderdale Airport.

To assist the Spa Director with the daily overall operation of the Spa and Fitness Center.  Responsible to coordinate and supervise spa staff, i.e massage therapists, estheticaians, nail technicians, attendants and front desk schedulers.                

• Consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, and regain a sense of balance and harmony in their lives.
• Ability to deliver Omni Standards of service to hotel guests while maintaining the Four-Diamond appearance.
• Ensure the Fitness Center is maintained and set to Omni standard.
• Assist with monitoring Provider schedules daily. Make changes contingent on business demands with Spa Director approval.
• Ensure all guest challenges have been resolved in a timely manner and the Director is made aware of the situation.
• Work with the Director to communicate Spa goals, policies, and procedures to the team.
• Able to perform projects delegated by Spa Director.
• Able to book/confirm appointments, greet guests, provide tours, offer beverages, and check guests in and out.
• Motivate the Concierge, Attendants and Providers to up-sell, cross-sell, and pre-sell services/products by creating incentives to increase revenue sales.
• Ability to diligently perform Inventory at the end of each month.
• Ensure Spa social media and marketing are maintained

QUALIFICATIONS:

• 2 years Spa experience working in a customer orientated environment, previously leadership experience preferred.
• Efficiency with social media for marketing purposes.
• Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy.
• Commitment to exceeding the expectations of customers, always operating with a strong attention to detail to the client’s needs. 
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Attention to detail and excellent organizational skills.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts including weekends, evenings, and holidays.
• Ability to obtain a State of Florida Alcoholic Beverage Commission server permit.

ENVIRONMENT & POSITION ANALYSIS:

• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift. 
• Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift.

TOOLS & EQUIPMENT:

• Desktop computer (Opera, Spa Soft, Oracle, Synergy, Kronos and Microsoft Office), printer, telephone, copier, fax machine and scanner.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.