New Haven Hotel

Located in downtown New Haven and just steps away from the prestigious Yale University, the Omni New Haven @ Yale University surrounds you with luxurious comfort and unparalleled service. The Omni Hotel stands out within New Haven’s skyline. Enjoy breathtaking views from our guest rooms or John Davenports Restaurant located in the 19th floor overlooking the Yale Campus.

Come join our award winning team at the only 4-diamond hotel in New Haven where you’ll experience a rewarding and fostering work environment!

To maintain the highest standards possible for the guest by insuring quick, efficient, and engaging service delivery & experience to restaurant guests.

• Complete knowledge of service time, menu and specials
• Take guest orders. Prepare and serve orders using Moments of Service and Power of Engagement
• Inquire if additional service is needed / Upsell
• Responsible for each check
• Set & clear tables
• Responsible for set-up, delivery and presentation of each guest order
• Must consult with supervisor on any food pick up difficulty
• Attend all designated staff meetings and training sessions
• Complete any tasks and side duties assigned by manager
• Responsible for maintenance and cleanliness of service areas
• Aid guests in locating other areas of the hotel (walk them to the destination if possible)
• Adhere to cash handling standards
• Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

• Must have restaurant wait staff experience. Prefer ably in a fine dining setting
• Micros  & cash handling experience is required
• Must be able to work a flexible schedule including weekends and holidays
• TABC / TIPS and Food Handler certifications are required
• Candidates must be able to speak fluent English
• Must be able to stand entire shift and work in a busy environment