Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!

The Food & Beverage Supervisor supports the daily operations of all outlets at Omni Tempe Hotel at ASU, ensuring guest satisfaction, adherence to quality standards, and efficient team performance. While the primary focuses are Neighborhood Services Restaurant + Bar, Library Rules (coffee shop), and Salt & Gila (pool bar), this individual may also be asked to assist with other outlets as needed. This role requires enthusiasm, organization, and empathy. The ideal candidate is someone who has a strong desire to grow in restaurant or hotel operations. 

• Assist in overseeing the day-to-day operations of restaurant outlets, including staff leadership, inventory, and service standards.
• Supervise and guide team members during service, providing support and training to maintain high-quality guest experiences.
• Coordinate with the culinary team to ensure smooth service flow, accurate order execution, and consistent food presentation.
• Monitor guest feedback, promptly address concerns, and escalate issues to the Food & Beverage Manager as needed.
• Help maintain a positive work environment by coaching, motivating, and recognizing team members for their performance.
• Support budgetary initiatives by monitoring costs, managing inventories, and suggesting cost-control measures when appropriate.
• Ensure compliance with health, safety, and sanitation regulations through regular inspections and consistent adherence to hotel policies.
• Collaborate with the Food & Beverage Manager on scheduling, staff development, and performance evaluations.
• Communicate effectively with other departments to promote seamless hotel operations and maintain overall guest satisfaction.
• Assist in special events, promotions, or other outlets as directed by Food & Beverage leadership.

• High school diploma or equivalent required; associate degree or higher in hospitality or related field preferred.
• Previous supervisory experience in a Food & Beverage setting, preferably in a hotel or upscale restaurant environment.
• Strong interpersonal and communication skills, with the ability to lead and inspire a diverse team.
• Knowledge of basic financial processes, including cost control and inventory management.
• Proficiency in Point of Sale (POS) systems (Micros) and basic computer applications (e.g., Microsoft Office).
• Ability to work flexible hours, including weekends and holidays.
• Detail-oriented, organized, and able to handle multiple tasks while maintaining quality standards.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong problem-solving skills and the ability to handle challenging situations.
• Food Handlers and TIPS certifications required.
• Ability to lift up to 40 lbs and stand for long periods of time.

*This position is a full-time, on-site position with no work from home flexibility.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.