Barton Creek Country Club’s success is due to its dedicated, intelligent and self-motivated family of associates who work together to deliver personalized service to the club’s members and maintain the company’s trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged, then this is the place for you.

Barton Creek Country Club associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Barton Creek Country Club may be your perfect match.

Omni Hotels & Resorts is seeking Concierege | Barton Creek Country Club at Lakeside for the beautiful Barton Creek Country Club! 

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

We are proud to announce we ranked among the best resorts in Texas: Top 10 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

As the first and last point of contact for Members, the Concierge plays a vital role in creating memorable experiences at Barton Creek Country Club at Lakeside. This position is responsible for providing a warm, professional welcome upon arrival and a gracious farewell upon departure, ensuring every interaction reflects the high standards of our Club.

• Greet Members and guests with warmth, professionalism, and genuine hospitality upon arrival and departure.
• Answer all incoming calls promptly and courteously, directing inquiries to the appropriate department or team member.
• Collaborate closely with the Membership Office to ensure phones are consistently covered during business hours.
• Maintain thorough knowledge of the property, amenities, and associates to effectively direct guests to their desired destinations.
• Actively promote Club events to Members; manage reservations for Member functions and prepare event name tags.
• Attend and assist at all Member social functions coordinated by the Membership Department.
• Manage daily mail distribution.
• Consistently maintain a positive attitude, professional demeanor, and impeccable grooming standards, including wearing proper attire and name tag.
• Perform additional duties as assigned by management.

• Excellent verbal and written communication skills in English, with the ability to interact confidently and pleasantly with Members, guests, management, and team members.
• Previous customer service experience required; luxury hospitality or private club experience preferred.
• Strong organizational skills with the ability to manage multiple priorities while maintaining attention to detail.

Physical Requirements

• Ability to sit and stand for extended periods.
• Ability to lift and move moderate weights as needed.

Working Environment

• Primarily based in an indoor clubhouse environment.
• Occasional travel around the property to assist Members and guests.

Tools & Equipment

• Computer, printer, fax machine, telephone.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com