Omni Mount Washington Resort & Spa

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.

The Ski School Program Supervisor will report to the Ski School Director. This position will work together with other supervisors to manage all programs: sales, inventory, training and scheduling for all instructors.

Responsibilities

• Coordinate with the supervisor team to operate the sales of all ski school daily programs.
• Collaborate with supervisor team to schedule instructors based on lesson inventory using RTP, Aspenware and Microsoft Teams.
• Collaborate with supervisors to create and operate a terrain garden teaching area that will be used as teaching tool for all instructors.
• Observe and mentor the quality and content of all lessons.
• Provide training that addresses the needs of all instructor
• Educate our staff on our products and programs.
• Educate our instructors and guest about “The Responsibility Code".

Working Environment:

Subject to working in a crowded, fast paced environment, long periods of walking and standing, indoors and outdoors, with adverse weather conditions

Qualifications

• Minimum 3 years of supervisory experience.
• PSIA certification or a professional equivalent.
• Maintain the highest level of guest service following Omni standards.
• Knowledge of children’s developmental stages of growth.
• Strong communication skills with both children and parents.
• Experience with Windows based computer programs.
• Must work well in stressful, high-pressure situations.
• Must be effective, anticipating and identifying problems in stressful situations

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement