Omni Tucson National Resort & Spa

Inspired by the sweeping views of the Santa Catalinas and the rich history of golf, this artful blend of natural beauty and recreation is elevated to a new level of discovery. The Omni Tucson National Resort & Spa has it all - from its picturesque setting in the foothills of Tucson's Santa Catalina Mountains to the lush fairways of its 36-hole championship and desert-style golf courses.

The Omni Tucson National Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Tucson National Resort & Spa may be your perfect match.

Handles all administrative duties required by the Sales, Catering, and Conference Services Departments in order to provide superior services to our guests.

• Schedules and prioritizes work load to meet deadlines of all managers.
• Types and distributes all correspondence, including letters, emails, proposals, contracts, etc. for assigned managers. Ensures that all correspondence is 100% accurate.
• Maintain and update FDC.
• Maintain account files and ensures that all information is included in file, i.e. budget, contract checklists, executive approval form, booking recap, file turnover checklists, and cancellation checklists.
• Answers calls to Sales office by third ring – take no message with incoming leads.
• Ensures that the following information is received prior to transferring calls to managers/Director: name, phone number, group or company name, number of caller, date and time call received, email address.
• Enters work orders in Synergy as directed by managers.
• Assists managers as needed.
• Maintain daily transaction log/review monthly.
• Gathers materials and mails packages to clients as necessary.
• Prepare and review contracts and enter into FDC.
• Enter final room pickup from FDC.
• Order office supplies and enter budget adjustments in Birchstreet.
• Process commission reports.
• Input amenities into GoCon for VIP clients and process paperwork (amenity card, receipt signature from Room Service).
• Process outgoing mail.
• Take minutes at committee/assistant meetings as directed.
• Participate in schedule rotation for department coverage.
• Attend monthly department meetings and other company required training.
• Complete other duties as assigned by management.

Qualifications:

• Previous hotel sales administrative experience preferred. College degree preferred.
• Must be able to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be proficient in Microsoft Office.  FDC, Opera, Synergy, GoCon, Birchstreet, Concur a plus.
• Must demonstrate exceptional organizational skills.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.