THE MODERN HOME OF AMERICAN GOLF

• Collaborate with the Director of Resort Events and marketing team to design, plan, implement, and execute a diverse range of programs, activities, and events for resort guests (both fee-based and complimentary). 
• Assist with preparing and managing event budgets, ensuring efficient use of resources and adherence to financial budgets.  

• Foster positive relationships with guests, vendors, and partners.   
• Work closely alongside various resort departments to ensure their understanding of event needs and the role each department plays in the success of the event. 
• Collaborate with operational departments to ensure a seamless experience for guests.  
• Actively participate in the assurance of the safety and enjoyability of all programs.  
• Keep files updated with important reference materials, including vendor contracts, check requests, resumes, diagrams, recaps, and activity usage reports.  
• Maintain accurate records of program attendance, expenses, and feedback.  
• Generate regular reports to assess the success of programs and identify areas for improvement.  
• Organize regularly scheduled meetings to evaluate program successes and rooms for improvement.  
• Actively seek feedback and incorporate suggestions to continuously improve guest programs.  
• Use Delphi software to reserve space, create banquet event orders, and organize resume reports. Attend daily/weekly BEO and resume meetings as required.  
• Work within multiple platforms (including Eventbrite and Resort Pass) to track and sell event tickets and reservations.  
• Handle invoicing and accounting documents on a timely basis.  
• Assist with special projects related to PGA Frisco campus public events.  
• Assist with general resort duties and projects as assigned. 

• Bachelor’s degree in related field or equivalent work experience is preferred.  
• Excellent communication skills (both oral and written).  
• Willingness to work a flexible schedule, which will often include evenings, weekends, and holidays.  
• Must have working knowledge of Microsoft office suite and outlook. Knowledge of Delphi software is beneficial.  
• Move, bend, lift, carry, push, pull, and place objects weighing up to 40 pounds without assistance. Stand, walk or sit for an extended period or for an entire work shift.  

• Previous experience in planning or coordinating recreational programs and events. 
• Customer service oriented with a desire to create memorable guest experiences. 
• Stellar organizational skills and strong attention to detail. 
• Able to prioritize responsibilities. Strong time management and multi-tasking skills. Can prioritize and organize workload to ensure deadlines is met.  
• Decision maker and problem solver. Proactive in problem solving.  
• Ability to think clearly, quickly and make concise decisions. Can handle stressful situations while maintaining a calm and welcoming demeanor.  
• Team orientated with an ability to work with all departments within the resort. 
• Ability to work independently combined with a strong collaborative style of communication both internally and externally. 
• Passionate and committed to personal and professional growth and development, as well as those of his/her colleagues. 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.