Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Omni Hotels & Resorts is seeking a Resort Food and Beverage Supervisor to join the Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

This team member will partner with management to ensure proper training and supervision of all restaurant staff including Pool and In-Room Dining Operations.  Delivering not only excellent service according to Omni Barton Creek standards but also true hospitality and WOW moments.

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Monitor dining rooms for seating availability, service, safety, cleanliness and well being of restaurant and pool guests.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Ensure all staff has completed side work checklists for dining room and pools.
• Spot check liquor pars and order daily supplies.
• Monitor food and liquor requisitions
• Maintain bar controls, safety and standards.
• Hold pre-shift meetings and ensure department training requirements are met monthly.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure member and guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor and at the pool during peak hours. Motivating the team and assisting when needed.
• Observe, teach and correct staff’s service in a professional manner.
• Work closely with the culinary team to have smooth quality service
• Participate in interviewing/recruiting as needed.
• Assist in monthly Moments of Service, Power of Engagement, Forbes, and Inspired Hospitality audits.
• Prepare maintenance requests and follow-up.
• Maintain knowledge of the resort property and events.
• Participate in department meetings and other required company training.
• Perform any other duties as assigned by Food & Beverage Leadership.

• 1 year of experience in Food and Beverage supervision or management role preferred.
• Must have and maintain Texas Food Handlers and TABC certifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast paced environment and multi task.
• Prior serving and cash handling experience preferred
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Basic familiarization of Food and Beverage financials including cost and par controls is preferred.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects up to 75lbs without assistance.
• Bilingual in Spanish preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement . If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.