Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU amplifies Tempe’s revitalized downtown area and brings some of the largest conference and meeting space to the city. The hotel features 330 guest rooms, four dining outlets, a spacious pool deck, retail, and almost 36,000 square feet of indoor and outdoor meeting space along with expansive views of the ASU campus and the Tempe cityscape. We are building an amazing team that focuses on creating incredible guest experiences. Join us and be a part of something special!

Do you thrive in people-focused environments where guest experience comes first? Are you observant, approachable, and calm under pressure? If so, you might be a great fit for our Hotel Security Officer position at Omni Tempe Hotel at ASU.

We're looking for a service-minded professional with strong communication skills and a natural presence. Whether you bring experience from hospitality, security, customer service, or criminal justice, this role offers the opportunity to make a meaningful impact in an upscale hotel setting. This is a full-time, primarily 2nd shift position (afternoon/evening hours).

• Patrol hotel property to ensure a safe, welcoming environment for guests and team members.

   

• Support guests and associates with directions, safety escorts, and service-oriented interactions.

   

• Respond professionally to emergencies, disturbances, or incidents with a calm, guest-first approach.

   

• Monitor surveillance systems and report any unusual activity.

   

• Write clear and accurate incident reports as needed.

   

• Collaborate with other departments to enhance the overall guest experience.

• Ability to stand, sit, or walk for extended periods or for the entirety of a work shift.
• Capability to lift, carry, push, or pull objects weighing up to 50 pounds independently and over 75 pounds with assistance.
• Strong communication skills, both verbal and written, with proficiency in using telephones, email, radios, and internal reporting systems.
• Detail-oriented, service-focused, with a friendly and approachable demeanor.
• Excellent problem-solving abilities and the capacity to remain calm under pressure.
• Computer proficiency and experience with security systems are preferred.
• First Aid/CPR Certification is highly desirable.
• Flexibility to work a variety of shifts, including days, evenings, overnights, weekends, and holidays.
• Bachelor's Degree in Hospitality, Criminal Justice, or another related field preferred.
• Prior hospitality security experience preferred.

*This position is a full-time, on-site position with no work from home flexibility.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Omni Hotels & Resorts.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

The salary is $20.50 / hour.