Dallas Hotel

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Responsible for promptly fulfilling guest requests and assisting Housekeeping Supervisors by delivering necessary items to guest floors in a timely and efficient manner.

• Check in with the Housekeeping Office and PBX at the start of the shift.

• Follow up on any outstanding or pending guest service requests.

• Complete all guest deliveries within 10 minutes of the request.

• Ensure all guest items are delivered on a tray for presentation and cleanliness.

• Communicate with Laundry regarding the availability of linens, blankets, and bedspreads.

• Maintain inventory of cribs, refrigerators, microwaves, and rollaway beds.

• Pick up and deliver guest dry cleaning as needed.

• Ensure all storage closets and service areas are clean, organized, and well-maintained.

• Use earpiece with radio to maintain professional and discreet communication.

• Keep the 15th-floor landing clean, neat, and organized at all times.

• Complete other duties as assigned by Housekeeping leadership.

• Demonstrate knowledge of dry cleaning services available to guests.

• Stay informed about hotel facilities, amenities, and ongoing events.

• Promote and maintain a safe and secure environment for all guests and associates.

• Previous experience in housekeeping, hospitality, or a guest service-related role preferred

• Ability to work overnight shifts, including weekends and holidays

• Strong communication and interpersonal skills

• Excellent time management and the ability to prioritize tasks in a fast-paced environment

• Dependable and self-motivated with a strong attention to detail

• Ability to lift, push, or pull items up to 50 lbs and stand or walk for extended periods

• Comfortable using a two-way radio and earpiece for communication

• Familiarity with hotel services, layouts, and guest room amenities is a plus

• Basic understanding of safety procedures and guest privacy protocols

• Positive attitude and a commitment to providing excellent service to guests and team members

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.