Omni Bedford Springs Resort & Spa

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort & Spa. More than just a sought-after destination for travelers worldwide, the Omni Bedford Springs Resort & Spa flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. The Omni Bedford Springs Resort & Spa offers unparalleled service and amenities to thousands of travelers each year.

Our Omni Bedford Springs Resort & Spa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort & Spa may be your perfect match.

The Loss Prevention Officer will ensure that the resort guests, associates, and resort property are maintained in a safe and secure environment.

• QUALIFICATIONS (Education, Knowledge, Training, and Work Experience)

  Qualified candidates will preferably have previous experience in a loss prevention/security role.  Additionally, candidates must meet the following criteria:

  • High school diploma or GED (or an equivalent combination of education, training, and experience)
  • Friendly, outgoing personality
  • Able to maintain a calm demeanor and make sound decisions during times of heightened stress
  • Good interpersonal, written, and verbal communication skills
  • Strong attention to detail
  • Good organizational and time management skills
  • Strong computer skills, including a working knowledge of Microsoft Outllook, Word, and Excel
  • Ability to multi-task effectively
  • Valid drivers’ license
  • Must be able to pass a thorough background check, including pre-employment drug screen
  • Must be able to work all shifts, including AM, PM, and over-night
  • Must be 21 years or older

ESSENTIAL FUNCTIONS

• Performs security related rounds of the resort areas including, but not limited to:
  • All Restaurants
  • Lobby areas and Associate Entrance
  • Conference Rooms
  • Guest room floors
  • Executive/Sales/Administrative Offices
  • Back of the House Areas
  • Guest and associate parking areas
  • Golf course and related grounds maintenance facilities
  • Red Oak Lake
  • Hiking Trails (as required)
  • Other resort exterior areas (as required)
• Visits all locations requiring special attention as frequently as required
• Responds to emergency incidents and security-related requests
• Ensure maximum guest, associate, and resort safety and security at all times
• Be courteous, tactful, and helpful, but firm in enforcing resort policies and procedures
• Maintain Daily Activity Log during each shift, as well as oral reports and emergency notifications delivered as directed by the established procedures
• Performs duties as assigned by the Director of Loss Prevention and/or Loss Prevention Supervisor, and responds to directions from any Executive Committee member, Manager, or Assistant Manager
• Create and maintain the highest standards of security at all times; be professional in attitude, appearance, and application.
• Check associates leaving and entering the resort at the beginning and end of shift, or at any time when an associate leaves the resort
• Collect all package passes and inspect parcels taken from the resort
• Monitors the security of the receiving dock
• Confiscates all unauthorized items and notifies the Director of Loss Prevention
• Performs all necessary clerical requirements of the Loss Prevention Department under the supervision of the Director of Loss Prevention
• Protect the resort from admission of undesirables and others not conducting legitimate business within the premises

•  must be 21 years old and pass a background check, including pre-employment drug screen