Omni Hotels & Resorts - Corporate Office

Spa Concierge

Job Locations US-TX-Austin
Posted Date 1 week ago(3/25/2025 12:47 PM)
Requisition ID
2025-121187
# of Openings
1
Category (Portal Searching)
Spa

Location

Barton Creek Resort & Spa

 

Property From Golf Course

 

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

 

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a Spa Concierge for the beautiful Barton Creek Resort & Spa! 


Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024

 

 

This team member will ensure that all food and beverage service for functions in the Banquets department of the hotel are served on time and that all of Omni's professional standards are upheld.

 

The Spa Desk Agent will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.

Responsibilities

  • Check guests in and out.
  • Schedule spa appointments and accurately confirm them in accordance with Omni Hotel & Resorts Moments of Service.
  • Up-sell, cross-sell, and pre-sell Mokara services and products.
  • Provide tours of the spa and offer/serve beverages as needed.
  • Communicate spa promotions with guests.

Qualifications

  • Customer service experience is highly preferred.
  • High school diploma or equivalent.
  • Must be proficient with Microsoft Office.
  • Must be able to communicate effectively in a professional business environment.
  • Must have the ability to stand for 7 hours per day.
  • Ability to lift, carry, push, pull 30 lbs.
  • Ability to work a flexible schedule, to include: AM/PM shift, weekends, holidays.

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