Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. 

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

While this job description outlines the key responsibilities of the position, it is not all-encompassing. The primary goal of every role is to ensure outstanding guest service, whether by fulfilling requests personally or directing them to the appropriate department. Below is a summary of the major responsibilities for this position.

• Set up and maintain a clean, organized, and fully stocked bar throughout the shift.
• Provide upscale service with extensive knowledge of fine dining standards.
• Possess in-depth knowledge of wines, spirits, and beer, as well as the full food menu.
• Confidently sell and present wine selections to guests.
• Demonstrate strong sales and communication skills.
• Greet and engage with guests in a friendly, professional manner.
• Take and deliver orders efficiently.
• Provide attentive service and follow up to ensure guest satisfaction.
• Maintain cleanliness in service areas, including bar tops and surrounding spaces.
• Assist with service bar operations.
• Adhere to uniform and appearance standards.
• Perform additional duties as assigned by management.
• Micros POS system, telephone, copier, file folders, fax machine, and other standard office equipment.

• Proficiency in full-service bar operations, including beer, wine, and liquor.
• bility to lift up to 50 pounds.
• Must be able to stand for up to eight hours.
• Flexibility to work evenings, weekends, and holidays as needed.
• Strong communication skills to interact effectively with guests and team members.
• Ability to perform in both indoor and outdoor environments.
• Work throughout the hotel, including both indoor and outdoor settings.
• Exposure to varying weather conditions when working outdoors.
• Potential exposure to hazardous cleaning chemicals.
• Regular interaction with food and beverage products.